Privacy Policy | SYNC Suite

Who we are

This website is operated by Six30Labs. The legal entity responsible for your personal information is Tech630 Software Private Limited, Bangalore, India, trading as Six30Labs ("we", "us").

What we collect

Enquiry form: your name, organisation, work email, the type of enquiry, any details you write, and the time you gave consent.
Security and anti-abuse data: a one-way hash of your IP address, used to limit repeated submissions. We do not store your IP address in readable form with your enquiry.
Nora assistant: the questions you type into the chat widget, if the assistant is switched on for this site.
Server logs: like most web servers, our hosting provider may log your IP address, browser type and the pages requested.

This website does not set advertising or analytics cookies. If we add analytics later, we will update this policy first.

How we use it

To reply to your enquiry and follow up on pilots, demos, certificate requests and privacy requests.
To keep an internal record of enquiries, follow-up tasks and notes so that our team can respond.
To answer your questions through Nora AI, where enabled.
To keep the website secure and to prevent abuse.

Our legal basis is your consent, given when you submit the form, and our legitimate interest in running and securing the website.

Please do not share confidential project data

The enquiry form and the Nora chat on this website are for general enquiries. Do not enter confidential project information, drawings or client data.

Who we share it with

We share information only with service providers that help us run this website and respond to you: hosting, email delivery and, where the assistant is switched on, the AI service that generates Nora's answers. They may process it only to provide their service to us. We may also disclose information where the law requires it.

Fonts

The site loads its typefaces from Google Fonts, so your browser connects to Google servers when a page loads. Google receives your IP address as part of that request.

How long we keep it

We keep enquiry details for as long as needed to respond to you and to keep proper business records, and we delete them when you ask us to, unless the law requires us to keep them.

Security

We apply technical and organisational measures to protect personal information, including access controls on our internal enquiry workspace. Six30Labs holds ISO/IEC 27001:2022 certification.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to withdraw consent, or to object to how we use it. To make a request, use the enquiry form and choose "Privacy request". If you are not satisfied with our response, you may complain to your local data protection authority.

Changes to this policy

We will post any changes on this page and update the date at the top.